This Privacy and Cookie Policy applies to all activities carried out within Pet Style Living BV
This is the website of: Pet Style Living BV. , registration number at the
Chamber of Commerce number is 72965096,
VAT number is NL 859302222 B01
Email address: info@petstyleliving.nl
For business purposes call: +31 (0) 6 46 311 299
Business address: Het Arsenaal 42a, 1781 XR Den Helder
Postal address: Het Arsenaal 42a, 1781 XR Den Helder
When you are a user of one of our websites or services, we may collect, use, disclose and store your personal information as described in this Privacy and Cookie Policy.
Privacy statement
Petstyleliving's promise:
- We are careful with your data. You can count on your data being safe with us and that we comply with the law
- We do not sell your data to third parties for commercial purposes
- We inform you about the use of your data and offer you options to view and adjust your data and the choices you have made regarding your privacy.
- You decide what happens to your data. We respect the choices you have made regarding your privacy
- You can request insight, request changes or request the deletion of all data that we have stored about you at any time.
How do we collect your data?
- When visiting (one of) our Websites
- By transferring data (analog or digital)
- When you as a customer request products or services
- When registering for newsletters and emails
- When using social media channels such as Facebook
Information you provide to us
We process your personal data by providing our services (for example, the data provided to us via email, telephone, our store, our application or during a conversation). The personal data we collect includes:
o (company) name;
o address;
o zip code;
o place of residence;
o country;
o telephone number;
o gender;
o date of birth;
o email address;
o password;
o payment details;
o purchasing behavior;
o language choice;
o animal and/or garden profile
Data we collect automatically:
When you visit (one of) our website or apps, we automatically collect data that is sent to us via your computer, smartphone, tablet or other equipment.
This data can be collected using cookies. You can find more information about the operation of cookies and the different cookies we use in the Cookies chapter. The personal data we collect includes:
- browser data;
- operating system;
- duration of your visit;
- pages you visit;
- links you click on;
- location data based on your IP address;
- connection data, such as the IP address.
What does Petstyleliving process its personal data for?
Petstyleliving collects and processes data for the following purposes:
- To process orders for products and services (a contractual obligation)
To be able to execute orders for products or services. When you place an order, we process your personal data to be able to deliver your order to the desired address. In doing so, we of course need your data for the payment of your products.
- To be able to inform you first
To be able to send you, as a customer, newsletters and messages first and thus inform you about current offers and promotions.
- To maintain the relationship with you and to carry out assignments
If you are a customer of ours, we want to serve you well. To this end, we process personal data. For example, we use your name and address details to maintain contact.
- To protect your and our interests
To be able to inform you about a new privacy statement if the situation requires it, but also if a data breach occurs.
- For the development and improvement of our products and services
In order to serve you well, we are constantly working on the development and improvement of our products and services such as the website. In some cases, we process personal data for this purpose. For example, if you ask a question about a product. By means of market research and compiling data, we can also further develop our products and services.
- For promotional and marketing purposes
We may process your personal data for promotional or marketing purposes. For example, to inform you about a new product that may be of interest to you. Or to better respond to your wishes. We may link your use of our website to the information we have about you in order to improve our services and to show you relevant advertisements. We may also use the data we have recorded about you to perform analyses. With the help of these analyses, we can improve our services to you. We may send you personal offers based on, among other things, previous purchases that we believe are relevant to you.
- To comply with legal obligations
In the Netherlands we are obliged to retain certain data for the tax authorities, for example.
Providing your personal data to third parties
We do not share personal data with third parties for commercial reasons. Only for the execution of our services we may disclose your personal data to third parties in accordance with this Privacy and Cookie Policy and applicable laws and regulations.
We use various third-party services to process your personal data. These third parties act as processors for petstyleliving.eu. Your personal data is processed by our processors on secure servers within the EU. petstyleliving.eu has concluded processing agreements with all its processors in accordance with European and Dutch privacy regulations. These parties are: delivery partners, suppliers or repairers, product support, payment partners, IT service providers and parties that collect our reviews. In addition, within Petstyleliving, separate legal entities have limited access to your data for various marketing purposes.
You can object to the above-mentioned transfers to third parties by sending an email to info@petstyleliving.nl.
We also provide your personal data to third parties to the extent required by law, legislation and regulations (such as holders of intellectual property rights, supervisors, tax authorities, police and other legal authorities).
We will not disclose your personal information to law enforcement, other government officials, or other third parties without a court order or formal request from the government in accordance with applicable law, unless Petstyleliving.nl believes in good faith that disclosure of information is justified.
Retention periods
We do not store your data for longer than necessary to achieve the purposes for which it was collected and processed. We also delete your data if it is determined that it is outdated or if the data subject requests deletion. Data linked to an account is stored until the account is deleted. The above retention periods are deviated from if there is a legal exception (including fiscal retention obligations), or if we need this data for a longer period for our services or a dispute.
Security of your personal data
We will take all reasonable organizational and technical security measures to secure your personal data and protect it against loss and improper use or modification. We always use a secure (SSL) connection during the ordering process and sending contact forms.
Links to other websites
Our website contains links to third party websites that may have different terms and conditions for the processing of your personal data. We are not liable for the processing of your personal data via such third party websites.
Your right to access and change
You have the right to request us in writing to inspect your personal data. You can submit this request by e-mail: Info@petstyleliving.nl
If you suspect that the personal data contains inaccuracies or has been processed incorrectly, you can request us to correct, supplement or delete this personal data. You can object to the processing of your personal data for marketing purposes using the contact details or available opt-out options above. You can also request us to limit the processing of personal data. In addition, you can request us to transfer your personal data to another controller. Objections and requests for access, modification, deletion or transfer of your personal data will be processed by us within four weeks in accordance with the law.
You can view your data at any time via your account on the Petstyleliving website and in the apps.
Under 16
Everyone, both young and old, may of course visit our stores and/or use our services. However, if you are younger than 16, we may not process any personal data from you unless your guardian(s) have given permission for this. We request that you do not provide us with any personal data if you have not received permission from your guardian(s).
Your account at Petstyleliving
In order to fully use the services and functionalities that Petstyleliving offers via the website(s) and app, you can create a webshop account. When you create an account, you will be asked to provide certain data. You are not obliged to provide all data. Providing a valid e-mail address, password, first and last name is mandatory. In addition, you can leave more data on your own initiative. You can always adjust the data you provide. However, the more data you enter, the better Petstyleliving can tailor its services to you. Petstyleliving uses the data provided, in addition to the purposes stated further in this Privacy Statement, to be able to create the account and to be able to provide you with the associated functionalities.
If you want to use a new functionality that requires you to provide data that you have already provided, this data will be filled in automatically. This prevents you from having to re-enter data for each new functionality.
Personal offers
Based on the data collected by Petstyleliving, a profile is built. Based on this profile, Petstyleliving tries to tailor its offers to you as best as possible. These offers can be brought to your attention by means of newsletters, e-mails, post or by personal offers on the Petstyleliving website, the Petstyleliving App or via third-party websites. This only happens via the channels for which you have given your permission via the Petstyleliving website, e-mails or App.
In order to personalize the offer, Petstyleliving uses a number of your data, including possibly: the products you buy from Petstyleliving, in which store and through which channel you make your purchases, which Petstyleliving offers you use, what you click on in our newsletter, your website visit data and your usage data of the App. In addition, the information that Petstyleliving sends you is adjusted to the animal and garden profile that you fill in and also the store that you specify in your profile.
Petstyleliving also processes your card number and the data you have provided to us, such as your first name and your email address. Petstyleliving stores this Data until you change or delete it. You can change or delete it via your Petstyleliving account.
Emails and newsletters
On the Petstyleliving Website you can register to receive newsletters via e-mail with offers and general information about Petstyleliving promotional campaigns. Petstyleliving processes your data to send newsletters. If you no longer wish to receive these newsletters, you can unsubscribe at any time via the method indicated in the newsletter (opt-out link). There are different types of newsletters, including: Petstyleliving, review mails and subscription e-mails. For these you must unsubscribe and subscribe separately. Petstyleliving stores your registration and your data until you indicate that you no longer wish to receive the newsletters. In that case, Petstyleliving will still register that you have unsubscribed.
Contact Petstyleliving
If you contact Petstyleliving customer service because you have questions or complaints about Petstyleliving's services, your contact details and your question or complaint will be stored by Petstyleliving. Petstyleliving may ask you to provide more information if it deems this necessary to answer the question or handle the complaint.
The data collected in this way are used, among other things, to answer the question in question and to handle complaints. The data provided are also stored in the central database and used for the purposes stated in this Privacy and Cookie Statement.
Cookies
Cookies are small, simple text files that we place on your computer, tablet or mobile phone when you visit our website. These cookies store information about your website visit. The next time you visit with the same device, the information in this text file is consulted so that we can recognize you.
Safe and confidential
The information stored in the cookies is used for this website and can be used by third parties to collect personal data such as your IP address and track you when you move to another website. This will only happen if you have given permission for the cookies.
We use the following cookies:
Functional cookies
We use functional cookies to ensure that the website functions properly and to improve the use of our website. We also use cookies to tailor the website to your needs.
Session cookies
We use session cookies to see which parts of the website you have viewed during this visit. This allows us to adapt our service as much as possible to the surfing behaviour of our visitors. These cookies are automatically deleted as soon as you close the web browser.
Tracking cookies
Tracking cookies are used to collect information about your surfing behavior and how you arrived at our website. This serves the purpose of aligning your advertising consumption (on other websites) with your surfing behavior, so that they are as relevant to you as possible.
Analytical cookies
Using Google Analytics and other analytical cookies, we track how our website is used. This allows us to improve the quality of the website. The information obtained using Google Analytics cookies is securely (via SSL) transferred to and stored by Google on servers in various countries within the EEA and beyond. To read what Google does with your (personal) data, you can read Google's privacy policy for more information, as well as the specific privacy policy of Google Analytics .
Social Media cookies
Our website includes buttons to social networks such as Facebook, Instagram and Twitter. These buttons work by means of pieces of code that originate from Facebook, Instagram and Twitter themselves. Cookies are placed by means of this code. We have no influence on this. Read the privacy statement of Facebook , Instagram and Twitter (which can change regularly) to read what they do with your (personal) data that they process via these cookies.
Most browsers offer you the option to refuse the placement of cookies. Below you will find an overview of browsers and a corresponding manual to refuse cookies. Refusing cookies can have a negative impact on the functioning of our website:
Final provisions
Changes to Privacy and Cookie Policy:
We reserve the right to change this Privacy and Cookie Policy from time to time by posting a new version on our website.
Contact details www.Petstyleliving.eu:
If you have any questions about this Privacy and Cookie Policy or about the way in which we process your personal data, you can contact us in the following ways:
- by e-mail: info@petstyleliving.nl
This page was last updated on: 20-10-2020.